• Why do you require a credit card to participate in an online auction event? 
• What is account verification, and why is it necessary? 
• What are my account verification options? 
• How do I complete identity verification? 
• How is my identity verified? 
• How can I request an email verification message?
• How do I successfully verify my email address? 
• Why does the email verification link in the email sent to me not work? 
• What if I need to change the email address the verification email is sent to? 
• How can I request an SMS/text verification message? 
• How do I successfully verify via SMS/text? 
• Why does the 6-digit verification code sent via SMS/text not work? 
• What if I need to change the mobile phone number the verification is sent to?